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LEGAL INFORMATION
Guarantees
The guarantee of the products you will find at Fútbol Emotion through the website https://www.futbolemotion.com imply that:
a) The product will be delivered in perfect conditions and in the requested quantity.
b) The product will adjust to the characteristics indicated by the manufacturer as established in the Website or in the product description in the moment you place the order.
Porteromania S.L. will do its best to deliver the products in optimal conditions. Nevertheless, in the case you receive a product which might be faulty; you must keep it in the current conditions so our technicians can check it, in a reasonable time period. In case it is a faulty product, the seller will proceed, as corresponds, to the repair, exchange, price reduction or resolution of the contract. This process will be free both for the customer and user. The seller will respond to the non-compliance matters in a period of two years, starting from the delivery day. The customer has to let the seller know he is non-compliance in a timespan of two months starting from the day this was acknowledged. This clause applies accordingly to the nature of the traded goods.
To activate the warranty it’s necessary to present:
- Porteromania S.L. purchase invoice.
- At all times, the serial number of the faulty product shall correspond to the record of the files owned by Porteromania S.L..
- The warranty will start the same day of the delivery and acceptance of the order.
If, as established by the contract, you want us to repair or exchange the product or a refund of the paid amount, you must make sure the product:
a) Has not been used in a wrong or negligent way, has not been manipulated in a wrong way and has not been submitted to atypical or damaging conditions.
b) Has been implicated in no accident nor been damaged trying to repair or modify it.
c) Has not been used in an opposite way to that established by the manufacturer in the product instructions.
d) Has not been damaged by natural wear after the reception.
e) Regarding goalkeeper gloves, you must keep in mind that the palm of the gloves is made with natural latex. The softness of this material has a direct impact in its durability, up to the point that sliding the palm on the ground, during its use, can cause the latex to wear off. The goalkeeper's gloves will maintain the grip and cushioning always below a 75% of wear.
In the case the product does not accomplish the aforementioned requirements, we can decide, by our own criteria, not to repair or exchange the product or refund the amount paid and/or ask the customer to refund the shipping and examination costs of the product by the current standard rates. According to this, we can charge the rates to the credit or debit card account or use the payment details from the order. To the extent permitted by the applicable law, we are not responsible for losses, liabilities, costs, damages or expenses that may result from the process.
For any queries, please, contact our Customer Service.
User obligations
The user and/or customer agrees to provide truthful information regarding the data required both for the user registration form as well as for the purchasing contract, and to keep said data updated at all times. Registration of this information is mandatory, and providing incomplete or incorrect data will make it impossible for Fútbol Emotion to successfully process any orders placed. Additionally, the customer agrees to protect his (or her) personal password of the website in the most discreet and diligent manner possible.
The user of the website, in order to be able to obtain specific functionalities (access to forums, chats, blogs and comments; access to special discounts; booking process) must register and create a client account, that will be validated by a personal and non-transferable password. For this to happen, the user will provide freely and voluntarily the personal data requested in the registration form.
The website company will not be responsible for the false information provided by the user for the registration in the different services offered in the website nor responsible for the consequences of using false data.
Because of the nature of the website, created with the intention to serve as a contact link among active users, users data will be visible (according to the personal configuration of each user) by the rest of active members of the website.
User and personal password conditions
The user will assume the following conditions:
The user will choose their email address as user name and a password, and will make a personal and proper use, agreeing not to make them available to third parties, and to inform Porteromania S.L. about the loss or theft of these or about the access of a third unauthorized party, so that we may proceed to its immediate blocking.
Words that may be considered misleading, offensive, illegal or not moral, cannot be used as an user name.
Porteromania S.L. will impose maintenance conditions in terms of password minimum characters, types of characters, number of authorised erroneous access attempts, blocking and users and passwords recovery, as well as the password recovery time or expiration for user inactivity. Porteromania S.L. will impose conditions and users, personal data and billing technical means. The same will happen with the modifying and unsubscribing requests. Porteromania S.L. reserves the right to block user accounts in case of failure of the aforementioned conditions.
Legal notice
Name of the company: Porteromania S.L.
C.I.F number: B50907229
Market sector: Sports stores
Company address: Plataforma Logística de Zaragoza - C/ Castillo de Capua, nave 6 - 50197 Zaragoza (Spain)
Phone contact: +34 976 080 410 (international call cost)
E-mail: costumerservice@futbolemotion.com
Registered in the RM of Zaragoza January 14, 2002, Volume #2745 Book 0 Page 58 Section 8 Sheet Z-30376. The maintenance of this website and its entire content as well as the www.futbolemotion.com domain are registered and belong to Porteromania S.L.
Fútbol Emotion is not responsible for the opinions expressed on this website by visitors, in the form of comments, shared in the forum or any other action.
Purchases made in Fútbol Emotion are under the Spanish laws. In case of any conflict or discrepancy the applicable jurisdiction will the Courts or Tribunals of Zaragoza (Spain) if there is no legal provision that prohibits it.
Fútbol Emotion by Fútbol Emotion is licensed under a Creative Commons Reconocimiento-NoComercial-SinObraDerivada 4.0 Internacional License.
Porteromania S.L. is the company that owns all the term names that identify the website and owns the housing of pages in the appropriate server, as well as the email address that belongs to that domain. Likewise, owns the published content, texts and photos as long as it's not indicated.
Privacy policy
Basic information about data protection for web service users - Contact form and web links, user registration in the website and app, customer service chat.
The interested person acepts our privacy policy as well as the use of his/her data to receive informative communications from Porteromania S.L.
- Responsible: Porteromania S.L.
- Purpose: The maintenance of the comunication between the two parties, for query resolutions and other questions that facilitate the access to the services and advantages of the registered user. The registration and contact email details as well as cell phone details, will serve the website user to access the information regarding our services and promotions through electronic and instant message vias. The registration data of the chat will be exclusively used for registration purposes of the conversation held for the user's disposal in case of doubt or for consultations regarding the treated subjects.
- Legitimation: The user gives his/her consent when filling the registration or consultation form.
- Addressee: The only addressee of the personal data provided by you will be Porteromania S.L.. No data transfers are expected. No international data transfers are expected.
- Rights: You have the right to access, rectify and eliminate your data as well as other rights as is stated in the additional information section by contacting Porteromania S.L. Plataforma Logística de Zaragoza - C/ Castillo de Capua, nave 6, Zaragoza, 50197, protecciondatos@futbolemotion.com
The interested person has read the additional information about the processing of personal data and accepts the reception of this information from Porteromania S.L..
Basic information about data protection for clients. Data treatment during the store product purchase process
- Responsible: Porteromania S.L.
- Purpose: Administrative, commercial and client management for the development of our activity. Communication (postal and telematic) between the parties, facilitating the access for our clients to information according to our services and promotions.
- Legitimation: Necessary data treatment for the administrative management between client and supplier legitimated by the 6th article of the Spanish Organic Law on the Protection of Personal Data.
- Addressee: Only addressee, Porteromania S.L.. No data transfers are expected, except those required by regulations with the status of Law. No international data transfers are expected.
- Rights: You have the right to access, rectify and eliminate your data as well as other rights as is stated in the additional information section by contacting Porteromania S.L. Plataforma Logística de Zaragoza - C/ Castillo de Capua, nave 6, Zaragoza, 50197, protecciondatos@futbolemotion.com
The interested person has read the additional information about the processing of personal data and accepts the reception of this information from Porteromania S.L..
Basic information about data protection for informative and commercial newsletter users.
- Responsible: Porteromania S.L.
- Purpose: Being part of a folder with access to periodic communication services about activities, events, news and services information from Porteromania S.L.
- Legitimation: The user gives his/her consent when filling the registration or consultation form.
- Addressee: The only addressee of the personal data provided by you will be Porteromania S.L.. No data transfers are expected. No international data transfers are expected.
- Rights: You have the right to access, rectify and eliminate your data as well as other rights as is stated in the additional information section by contacting Porteromania S.L. Plataforma Logística de Zaragoza - C/ Castillo de Capua, nave 6, Zaragoza, 50197, protecciondatos@futbolemotion.com
The interested person has read the additional information about the processing of personal data and accepts the reception of this information from Porteromania S.L..
Basic information about data protection for contest and promotion participants.
The participant accepts our privacy policy as well as the use of his/her data to receive informative communications from Porteromania S.L.
- Responsible: Porteromania S.L.
- Purpose: The resolve of the contest, raffle or promotion of the activity. Being a free contest, raffle or promotion, the participant's contact data will be used to facilitate the access to commercial information regarding the servicies offered by Porteromania S.L.. The refusal to provide the data fields required for this purpose will mean the imposibility of participating.
- Legitimation: The user gives his/her consent when filling the registration or consultation form.
- Addressee: The only addressee of the personal data provided by you will be Porteromania S.L.. The publication of the contest or raffle's results on the social media by Porteromania S.L.. No international data transfers are expected.
- Rights: You have the right to access, rectify and eliminate your data as well as other rights as is stated in the additional information section by contacting Porteromania S.L. Plataforma Logística de Zaragoza - C/ Castillo de Capua, nave 6, Zaragoza, 50197, protecciondatos@futbolemotion.com
The interested person has read the additional information about the processing of personal data and accepts the reception of this information from Porteromania S.L..
Cookie Policy
General Information
Most websites use cookies to help the user surf the net, and we at Fútbol Emotion do this as well.
What is a cookie? A cookie is a small text file that is downloaded on your computer the first time you visit a website. Every computer has a folder dedicated to saving all the cookies downloaded. There can be no viruses within a cookie.
What are they for? When you come back to our website, we can offer you the information you will find most interesting, since cookies store information about the user's preferences.
What kind of information do Fútbol Emotion cookies store? Only an identification tag that allows you to access your account, process your orders and view information regarding your purchase process. Apart from this, we also include third party cookies that allow us to provide contextual and advertisement information pertinent to the user's browsing preferences.
What do we do with this information? We only use it to process your order, and to show you information related to it.
Here we give you detailed information about all cookies used in our website (own and others).
Information on how to deactivate the cookies
You can allow, block or delete cookies installed on your computer by configuring your browser options installed on your computer. However, keep in mind that some cookies are strictly necessary for the operation of this website.
- For more information on cookies managing in Chrome browser click here.
- For more information on cookies managing in the browser Firefox click here.
- For more information on cookies managing in Safari browser click here.
- For more information on cookies managing in the browser Internet Explorer click here.
- For more information on cookies managing in the browser Opera click here.