Privacy policy

YOUR DATA SAFE

Information in compliance with personal data protection regulations

In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our entity.

Therefore, it is very important for us that you understand perfectly what we are going to do with the personal data we ask you for.

Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you have any doubts, do not hesitate to ask us.

Thank you very much for your collaboration.

Who are we?

Our name: Sports Emotion Hub S.L.
Our CIF / NIF: B50907229
Our main activity: TRADE (textiles, food, flowers, vehicles, etc.).
Our address: C. Turiaso, 27, Naves 90-94,, 50197 - Zaragoza (Zaragoza)
Our telephone number: 976 08 04 10
Our contact email address: proteccion.datos@sportsemotion.com
Our website: https://www.sportsemotion.com/
To give you peace of mind, we would like to inform you that we are a company registered with the Zaragoza Commercial Registry under the following number.
We are at your disposal, please do not hesitate to contact us.

What are we going to use your data for?

Generally, we will use your personal data to interact with you and provide our services, including e-commerce, which involves the online purchase and sale of products or services.
It may also be used for other purposes, such as sending you promotional material.

Why do we need to use your data?

We need your personal data in order to interact with you and provide you with our services, including e-commerce services. To this end, we will provide you with a series of checkboxes that will enable you to clearly and easily decide how your personal information is used.
All the information we request will contribute to developing the sales relationship between us properly. Data such as addresses or telephone numbers, which may not appear to be directly related to e-commerce activity, will only be used to ensure you can enjoy the products you have purchased through this website.
To ensure that e-commerce services are provided consistently and effectively, the information you provide must be accurate. To avoid future errors or confusion that could disrupt the proper provision of services, it would also be helpful if you could update the information you provide to us at all times.

Who will have access to the information we request?

In general, only duly authorised personnel from our organisation will have access to the information we request from you.
Similarly, those entities that need access to your personal information in order for us to provide our services may also have access to it. For example, our bank will have access to your data if payment for our services is made by card or bank transfer.
Likewise, public or private entities to which we are obliged to provide your personal data in order to comply with the law will also have access to your information. For example, the Tax Law requires us to provide the Tax Agency with certain information on financial transactions exceeding a certain amount.
In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide on this matter.

How are we going to protect your data?

We will protect your data using effective security measures that are tailored to the risks involved in processing your information.
To this end, our organisation has approved a data protection policy, and annual checks and audits are carried out to ensure that your personal data remains secure at all times.

Will we send your data to other countries?

Some countries are safe environments for your data, while others are not. The European Union, for example, is a safe environment for your data. Our policy is not to send your personal information to any country that does not offer adequate data protection.
However, if it is essential to send your data to a less secure country in order to provide you with the service, we will always ask for your permission in advance and apply effective security measures to reduce the risks involved.

For how long are we going to keep your data?

We will retain your data for as long as we are in a relationship with you and for as long as we are required to do so by law. Once these deadlines have expired, we will securely and environmentally responsibly delete your data.

What are your data protection rights?

You can contact us at any time to find out what information we hold about you. You can also ask us to correct any incorrect information and, once our relationship has ended, to delete it if this is legally possible. You also have the right to request that your information be transferred to another entity. This right is called 'data portability' and may be useful in certain situations.
To exercise these rights, please send a written request to our address together with a photocopy of your ID, so that we can verify your identity. Specific forms are available at our offices for requesting these rights, and we will assist you in filling them in.
You can find out more about your data protection rights on the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later?

If you change your mind about the use of your data, you can withdraw your consent at any time. For example, if you were previously interested in receiving advertising about our products or services, but would now prefer not to, you can notify us using the objection form available at our offices.

Where can you file a complaint?

If you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

Electronic headquarters: www.agpd.es

Postal address:
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid

By phone:
Tel. 901 100 099
Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency does not involve any cost and the assistance of a lawyer or attorney is not necessary.

Will we create profiles about you?

Our policy is not to profile users.
However, there may be situations in which we need to create profiles of information about you for service provision, commercial or other purposes. For example, we might use your purchase or service history to offer you products or services tailored to your tastes or needs.
In such cases, we will take effective security measures to protect your information from unauthorised persons who may seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for any purpose other than that which we have explained to you. However, if we need to use your data for any additional activities, we will always ask for your permission in advance, providing clear options that allow you to make an informed decision.